SShipping Policy
At FHUASD, we are dedicated to providing a seamless shopping experience with fast, reliable, and secure delivery services. Below is a comprehensive overview of our shipping policy to help you understand how your order will be processed and delivered.
Order Processing Time
All orders are carefully reviewed and processed within 1 to 3 business days after payment confirmation. During peak seasons or promotional events, processing may take longer, but we will keep you informed of any delays.
Shipping Destination
We currently ship exclusively within the United States to ensure timely and reliable delivery.
| Region | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| Continental US | 5 – 7 business days | Free Shipping |
| Alaska & Hawaii | 7 – 10 business days | Free Shipping |
Shipping Methods and Carriers
We partner with trusted carriers such as USPS, UPS, and FedEx to ensure your package arrives safely and promptly. The choice of carrier depends on the destination and shipping service selected.
Order Tracking
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier’s website. This allows you to monitor your package in real time from dispatch to delivery.
Packaging
We take great care in packaging your items securely to prevent damage during transit. Environmentally friendly materials are used whenever possible to minimize our ecological footprint.
Address Accuracy and Delivery Issues
Please double-check your shipping address before completing your order. FHUASD is not responsible for delays, lost, or undelivered packages caused by incorrect, incomplete, or inaccessible addresses. If a delivery attempt fails, the carrier may hold your package at a local facility for pickup or attempt redelivery.
Shipping Delays
While we strive to meet estimated delivery times, unforeseen factors such as adverse weather, carrier disruptions, or customs processing (for certain territories) may cause delays. We appreciate your patience and recommend checking your tracking information regularly.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer support team promptly at [email protected] or +1 (415) 736-2891. We will work with the carrier to resolve the issue and ensure your satisfaction.
International Shipping
Currently, we do not offer international shipping. We are working to expand our delivery areas in the future and appreciate your understanding.
Customer Support
Our customer service team is available to assist you with any shipping-related questions or concerns. Contact us via email or phone for prompt support.
Thank you for choosing FHUASD. We look forward to delivering your products safely and quickly.